Roadmap

Now

  • Role management · Team permissions and workflows
  • Revenue impact · Real-time ROI calculations

Next

  • Smart offers · Personalized based on customer value

Later · still in 2026

  • Dynamic pricing · CLV-optimized offers
  • Multi-product · Coordinate across subscriptions

Get Involved

DM the team · talk to a founder ·

Changelog

August 2025

Live Retention Dashboard

Feature

August 7, 2025

Real-time analytics to monitor and optimize your retention strategies.

What's New

  • Real-time metrics tracking cancellations, offers accepted, and churn prevention rates
  • Customer insights with detailed profiles for every saved subscription
  • Visual analytics with beautiful charts showing retention trends over time

Impact

Teams can now monitor and optimize retention in real-time, making data-driven decisions to reduce churn instantly.

Stripe Auto-Apply Integration

Integration

August 5, 2025

Seamless Stripe integration for automatic offer application.

What's New

  • One-click OAuth connection to your Stripe account
  • Automatic offer application - discounts and pauses apply instantly
  • Test & live mode support for safe testing before production

Impact

100% automation achieved - no manual offer processing needed. Your team saves hours of manual work while customers get instant gratification.

Team Collaboration Features

Feature

August 4, 2025

Multi-user support for enterprise teams.

What's New

  • Company accounts for multiple team members
  • Shared access to view and edit surveys across organizations
  • Permission management for secure collaboration

Impact

Enterprise teams can now collaborate on retention strategies, ensuring consistency across all customer touchpoints.

July 2025

JavaScript SDK Launch

Feature

July 23, 2025

Embed cancel flows on any website in minutes.

What's New

  • 5-minute setup to embed cancel flows on any website
  • Ultra-lightweight at under 50KB for lightning-fast loading
  • Secure HMAC authentication protects customer data

Impact

Integration time reduced from days to minutes. Companies can now implement retention flows without complex backend changes.

Smart Auto-Progression

Update

July 17, 2025

Faster completion with automatic question advancement.

What's New

  • Single-choice questions advance automatically on selection
  • Instant offer processing without extra clicks
  • Smoother user experience with fewer interruptions

Impact

40% faster completion times, leading to higher survey completion rates and better data collection.

Enhanced Conditional Logic

Update

July 16, 2025

More sophisticated retention strategies with advanced flow control.

What's New

  • Offer questions now support conditional branching
  • "End Survey" actions for immediate flow termination
  • Complex flow paths based on user responses

Impact

Create more sophisticated retention strategies that adapt to each customer's specific situation.

Custom Thank You Pages

Update

July 15, 2025

Personalized post-flow experiences based on customer decisions.

What's New

  • Dynamic messages based on offer acceptance/decline
  • Personalized confirmation for retained customers
  • Context-aware messaging that reflects the customer's journey

Impact

Better post-flow customer experience, reinforcing positive decisions and maintaining goodwill even with departing customers.