Stop churn at the cancel button.
Juttu is a plug-and-play cancel flow that shows each customer a personalised offer the moment they hit “Cancel”. Reduce cancellations by up to 30%.
Every cancellation is lost revenue
For a SaaS at €2M ARR, a 5% monthly churn equals €900,000 lost per year.
Customers click cancel, get a plain "are you sure?" and disappear forever. You're left wondering why they left. Revenue is gone and you got zero insight.
That's because traditional cancel flows are broken.
How traditional flows fail to protect your revenue and customers:
Customer clicks cancel
Customer decides to leave and clicks the cancel button.
Gets a bland “are you sure”
Generic confirmation dialog appears. No pause, no offer, maybe a survey.
Clicks cancel. Gone forever.
Revenue lost. Zero insights.
Optional: feedback survey per email.
Too late. They’re mentally gone already. Lost insights.
Lost revenue
€5K-€50K per churned customer
Manual mess
Scattered emails & tickets. Slow and costly.
Poor exit
Bad last impression, zero churn insights.
Every cancel click is either a save, a future win-back, or free product feedback.
Turn cancellations into conversations
Juttu intercepts cancel attempts and presents intelligent offers based on why they're leaving. Your customer can choose: discount, pause, team call or leave. Their choice. Your win.
How Juttu works:
Customer clicks "Cancel"
The moment of truth - instead of losing them, Juttu springs into action.
Smart exit survey appears
Quick, intelligent survey captures the real reason they're leaving in real-time.
AI creates perfect offer
Personalized discount, pause, or callback based on their specific cancellation reason.
Customer saved!
Revenue retained + valuable insights gained for future improvements.
Try it yourself
Experience how Juttu transforms a cancellation attempt into a conversation. Click through the actual flow and see how different cancellation reasons trigger personalized offers.
Step 1: Exit Survey
We're sorry you're thinking about leaving
Can you help us understand why?
Stop revenue leaks at the source
Transform your cancellation flow from a revenue leak into a retention opportunity with intelligent, personalized offers.
Smart Offers
AI-generated personalized retention offers based on cancellation reason and customer profile.
Dynamic Offers
Contextual discounts, pauses, plan changes, and callback options that adapt to each situation.
Analytics Dashboard
Complete dashboard showing saved MRR, churn reasons, and retention performance metrics.
Smart Alerts
Slack/Teams notifications when high-value accounts hit cancel with CS playbook triggers.
Ready to deploy in minutes
Built for B2B SaaS teams who want results without the complexity
Integrates with your existing stack
+ any payment provider via API