Stop churn at the cancel button.
Juttu is a plug-and-play cancel flow that shows each customer a personalised offer the moment they hit "Cancel". Reduce cancellations by up to 30%.
Working with leading payment platforms
Your cancel button is costing you $/€
How traditional flows fail to protect your revenue and customers
Customer clicks cancel
Customer decides to leave and clicks the cancel button.
Gets a bland "are you sure"
Generic confirmation dialog appears. No pause, no offer, maybe a survey.
Clicks cancel. Gone forever.
Revenue lost. Zero insights.
Optional: feedback survey per email.
Too late. They're mentally gone already. Lost insights.
But there is a different way.
Turn cancellations into conversations
Juttu intercepts cancel attempts and presents intelligent offers based on why they're leaving. Your customer can choose: discount, pause, team call or leave. Their choice. Your win.
How Juttu works:
Customer clicks "Cancel"
The moment of truth - instead of losing them, Juttu springs into action.
Smart exit survey appears
Quick, intelligent survey captures the real reason they're leaving in real-time.
AI creates perfect offer
Personalized discount, pause, or callback based on their specific cancellation reason.
Customer saved!
Revenue retained + valuable insights gained for future improvements.
Subscription Companies Protect Their Revenue
From early-stage startups to enterprise SaaS, teams rely on smart cancel flows to increase customer retention and NRR.
FAQ